Dorm Tanzania new vacancies; Help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
Also read Vodacom Tanzania new vacancies, june 2023
Responsibilities
- Replying to customer queries
- Handling customer complaints
- Resolving issues as soon as possible
- Offering instant assistance
- Troubleshooting all technical issues
- Monitoring the effectiveness of customer support
- Arranging training programs for support agents on a regular basis.
Qualifications
Help Desk Certification
Call Center Certification
Client Services Certification.
Employment type
Full-time.
APPLY HERE : https://tz.linkedin.com/jobs