Tiger Direct: Your One-Stop Shop for Electronics

Tiger Direct
Tiger Direct

TigerDirect is a well-known electronics and computer components retailer that has been in business for over 25 years. They offer a wide range of products and services to customers, including laptops, desktops, computer accessories, and more. With their e-commerce platform, customers can easily browse and purchase products online and have them shipped directly to their doorstep.

Founded in 1987, TigerDirect has a long history of providing quality products and services to customers. Over the years, they have grown to become one of the largest electronics retailers in the United States, with a strong online presence that allows customers to shop from the comfort of their own homes. Their commitment to customer service and satisfaction has earned them a loyal following of customers who trust them to provide the best products at the best prices.

As the tech industry continues to evolve, TigerDirect remains at the forefront, offering the latest products and services to customers. Their e-commerce platform makes it easy for customers to stay up-to-date on the latest trends and innovations in technology, and their commitment to customer service ensures that customers always have access to the support they need. With a bright future ahead, TigerDirect is poised to continue making a significant impact on the tech industry for years to come.

Tiger Direct
Tiger Direct

Key Takeaways

  • TigerDirect is a well-known electronics and computer components retailer that has been in business for over 25 years.
  • With their e-commerce platform, customers can easily browse and purchase products online and have them shipped directly to their doorstep.
  • TigerDirect remains at the forefront of the tech industry, offering the latest products and services to customers and a commitment to customer service.

Tiger Direct: An Overview

TigerDirect was an online retailer based in El Segundo, California, that specialized in selling electronics, computers, and computer components. The company was founded in 1987 and was one of the first retailers to rush towards the internet, opening its website in 1996, nearly 10 years later.

TigerDirect was known for its vast selection of products and competitive prices, which made it a popular destination for tech enthusiasts and businesses alike. The company offered a wide range of products, including computer hardware, software, peripherals, consumer electronics, and office equipment.

Over the years, TigerDirect faced stiff competition from other online retailers such as Newegg, CompUSA, Best Buy, and Micro Center. Despite the competition, the company managed to stay afloat and grow its customer base.

In 2019, Insight acquired TigerDirect, and the company ceased operations under the TigerDirect brand. Today, Insight is the leading solutions integrator serving clients of all sizes, offering a simplified and streamlined tech procurement process for small businesses.

Overall, TigerDirect was a popular online retailer that served the needs of computer users for over 25 years. Although the brand no longer exists, its legacy lives on through its loyal customers and the impact it had on the tech industry.

History of Tiger Direct

Tiger Direct was founded in 1985 as BLOC Development Corp., a publisher of utility and application software products starting with FormTool. In 1987, the company transitioned to a direct online and catalog retailer of computers and consumer electronic products.

Tiger Direct was one of the first retailers to rush toward the internet, opening its website in 1996, nearly 10 years later. The company grew rapidly and expanded its operations to include brick-and-mortar stores across the United States, Canada, and Puerto Rico.

In 2015, Tiger Direct was acquired by PCM, Inc., a leading technology solutions provider, and continued to operate as a subsidiary. However, in March 2023, Tiger Direct announced that it would be closing its storefront entirely, ending its long-lived name in the retail industry.

Throughout its history, Tiger Direct has been known for its wide selection of electronics and computer products, competitive pricing, and knowledgeable sales staff. The company has also been involved in various philanthropic efforts, including supporting education initiatives and disaster relief efforts.

Despite its closure, Tiger Direct remains a notable player in the history of computer and electronics retail, having paved the way for many of today’s online and brick-and-mortar retailers.

Products and Services

TigerDirect is an online retailer that specializes in electronics, computers, and computer components. They offer a wide range of products and services to meet the needs of both individual consumers and businesses.

Computers and Accessories

TigerDirect offers a variety of computers and computer accessories, including desktops, laptops, tablets, and computer components such as hard drives, memory, and processors. They also carry a range of peripherals such as printers, monitors, and keyboards. TigerDirect carries products from top brands such as Dell, HP, and Lenovo.

Consumer Electronics

In addition to computers and accessories, TigerDirect also offers a variety of consumer electronics. This includes items such as televisions, cameras, and home audio equipment. They also carry a range of gaming consoles and accessories.

Office Supplies

TigerDirect also offers office supplies such as printers, scanners, and copiers. They also carry a range of office furniture and supplies such as desks, chairs, and filing cabinets. TigerDirect has everything a business needs to set up and maintain an office.

Overall, TigerDirect is a one-stop-shop for all of your electronics and computer needs. With a wide range of products and services, they have something for everyone.

E-Commerce Platform

TigerDirect is an online retailer that sells computer hardware, software, and consumer electronics. The company has a user-friendly e-commerce platform that allows customers to easily find and purchase products. The website is well-organized and easy to navigate, with clear categories and subcategories that make it simple to find what you are looking for.

One of the key features of the TigerDirect e-commerce platform is its search functionality. The search bar is prominently displayed at the top of every page, making it easy for customers to quickly find products by keyword, brand, or category. The search results are displayed in a clear and organized manner, with product images, prices, and descriptions.

TigerDirect also offers a number of helpful features to make the online shopping experience more convenient for customers. For example, customers can create an account to save their shipping and billing information, making future purchases faster and easier. The website also allows customers to track their orders and view their order history.

In addition to its main e-commerce platform, TigerDirect also has a mobile app that allows customers to shop on the go. The app is available for both iOS and Android devices and offers many of the same features as the website, including search functionality, order tracking, and account management.

Overall, the TigerDirect e-commerce platform is well-designed and user-friendly, making it easy for customers to find and purchase the products they need.

Shipping and Delivery

TigerDirect offers both domestic and international shipping options for their customers. They have partnered with major shipping carriers to ensure timely delivery of orders.

Domestic Shipping

TigerDirect offers various shipping options for domestic orders, including standard ground shipping, expedited shipping, and same-day delivery. The shipping cost and estimated delivery time may vary depending on the shipping option selected and the customer’s location. Customers can track their orders using the tracking number provided by TigerDirect.

International Shipping

TigerDirect also ships internationally to select countries. However, international shipping rates may vary depending on the destination country, the weight and size of the package, and the shipping method selected. Customers are responsible for paying any applicable customs duties, taxes, or fees.

Customers who reside in countries where TigerDirect does not ship can use a package forwarding service to receive their orders. The customer can have their order shipped to a US/UK package forwarder who will then ship the package to the customer’s international location 1.

Overall, TigerDirect provides a variety of shipping options to meet the needs of their customers. Customers can choose the shipping option that best fits their budget and timeline.

Footnotes

  1. Borderoo 

Customer Service

TigerDirect has a reputation for providing excellent customer service. They offer multiple ways for customers to get in touch with their support team, including phone, email, and live chat. Customers can also check the status of their orders and track their shipments through the TigerDirect website.

If customers encounter any issues with their purchases, TigerDirect’s customer service team is quick to respond and resolve the issue. They offer a hassle-free return policy and will work with customers to ensure their satisfaction.

TigerDirect’s website also has a comprehensive FAQ section that covers a wide range of topics, from product information to shipping and returns. Additionally, their website has a community forum where customers can ask questions and share their experiences with other TigerDirect shoppers.

Overall, TigerDirect’s commitment to providing excellent customer service sets them apart from other retailers in the industry. Their knowledgeable and friendly support team, along with their user-friendly website, make shopping with TigerDirect a positive experience for customers.

Tiger Direct’s Impact on Tech Industry

TigerDirect was founded in 1987 and established itself as one of the first retailers to embrace the internet, launching its website in 1996. Over the years, the company became well-known for specializing in electronics and competing with the likes of Newegg, CompUSA, Best Buy, Micro Center, and others.

One of the biggest impacts that TigerDirect had on the tech industry was its role in making technology more accessible to consumers. By offering a wide range of computer and computer-related products, the company catered to the needs of both individual consumers and businesses, providing a streamlined tech procurement process. This helped to democratize access to technology and paved the way for other retailers to follow suit.

Another impact that TigerDirect had on the tech industry was its ability to adapt to changing market conditions. Over the years, the company faced a number of challenges, including increased competition from other retailers and changes in consumer buying habits. However, by staying nimble and responsive to these challenges, TigerDirect was able to remain a major player in the industry for many years.

Despite its successes, TigerDirect eventually closed its doors in 2016. However, the company’s legacy lives on, and its impact on the tech industry cannot be overstated. Today, consumers and businesses alike continue to benefit from the innovations and accessibility that TigerDirect helped to bring about.

Future Prospects of Tiger Direct

Tiger Direct’s future prospects seem uncertain after the company closed all but three of its retail stores in 2015 and shut down its Canadian operations a few years ago. The company’s focus has shifted towards online and business-to-business sales, which may help it stay afloat in the competitive technology retail market.

Tiger Direct’s parent company, Systemax Inc., has also undergone changes in recent years, with a restructuring plan that included the sale of its European Technology Products Group and a focus on its North American operations. This could potentially lead to increased investment and resources for Tiger Direct.

However, Tiger Direct faces challenges in the form of strong competition from online retailers such as Amazon and Newegg, as well as brick-and-mortar stores like Best Buy. The company will need to differentiate itself and provide unique value to customers in order to stay relevant in the market.

In addition, Tiger Direct’s reputation has been tarnished in recent years by customer complaints about poor customer service and product quality. The company will need to address these issues and rebuild trust with customers in order to succeed in the future.

Overall, Tiger Direct’s future prospects are uncertain, but the company’s focus on online and business-to-business sales, as well as potential investment from Systemax, could help it stay competitive in the technology retail market. However, the company will need to differentiate itself and address customer concerns in order to succeed.

Frequently Asked Questions

What does TigerDirect sell?

TigerDirect is an online retailer that specializes in selling computer hardware, software, and consumer electronics. The company offers a wide range of products including desktops, laptops, tablets, printers, monitors, and networking equipment. TigerDirect also sells accessories such as keyboards, mice, and speakers.

Where is TigerDirect located?

TigerDirect is headquartered in Miami, Florida, USA. The company has several retail stores across the United States, including locations in California, Florida, Georgia, Illinois, North Carolina, and Texas.

Who is the CEO of TigerDirect?

As of November 2023, the CEO of TigerDirect is not publicly disclosed.

What happened to TigerDirect?

In 2015, TigerDirect announced that it would be shutting down its retail stores and focusing solely on its online business. In 2019, Insight acquired TigerDirect. Insight is a leading solutions integrator serving clients of all sizes.

Are there any similar online computer stores?

Yes, there are several online computer stores that offer similar products to TigerDirect. Some popular alternatives include Newegg, Amazon, and Best Buy.

Some popular products sold by TigerDirect include gaming laptops, desktop computers, monitors, and networking equipment. The company also offers a wide selection of computer components such as CPUs, graphics cards, and motherboards.

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