TMCEL OR MOZAMBIQUE TELECOM-millkun; TDM – Telecommunication the Moçambique, SA and mcel – Moçambique Celular SA merged to form Moçambique Telecom, SA – Tmcel, a public limited corporation. The provision of telecommunications services across the national frontier and throughout the Region is its primary goal.
One of Tmcel’s biggest bets is technological innovation and modernization, which is reflected in the company’s offering of goods and services for fixed, mobile, trunking, satellite communications, switched data transmission service, transmission and reception of radio and television signals, pay-television programming services, and audiovisual services. Tmcel additionally provides marketing and import services for telecoms gear and associated accessories.
TMCEL MISSION
Ensure a sustainable return for shareholders by meeting the digitization and communication needs of the company and the customer with high-quality, cost-effective, and easily accessible solutions.
TMCEL EYESIGHT
Lead Mozambique’s digital transformation while offering the nation and the region technologically cutting-edge communication solutions.
TMCEL VALUES
- Customer Focus: we put the customer first as the reason for our existence and our commitment is to exceed their expectations;
- Integrity: we act based on an ethical and responsible posture, favoring empathy, respect, honesty, humility, coherence and transparency in relationships;
- Innovation: we are committed to continuous improvement, seeking innovative and creative solutions;
- Excellence: we value the development of employees’ skills to encourage professionalism, proactivity, cooperation, efficiency and quality in carrying out work;
- Good Governance: we adopt participative and transparent management;
- Sustainability: we assume an economically, socially and environmentally responsible posture.
SLOGAN
TOGETHER WE COMMUNICATE AND DEVELOP MOZAMBIQUE.
TMCEL Address
TMCEL is located at Rua Belmiro Obadias Muianga, Nº 384 CP 1483 – Maputo – Mozambique.
TMCEL Contacts phone number
You can call them through the following phone number:
+258822172482
+258 21 351100
+25821487805
TMCEL Email Address
You can contact them through following email:
TMCEL Social media
Also you can visit TMCEL through their social media as follows:
Check them via Facebook: https://www.facebook.com/tmcel.mz/
Check them via Instagram: https://www.instagram.com/tmcel.mz/
Check them via twitter: https://twitter.com/tmcel_mz
Check them via You tube: https://m.youtube.com/channel/
TMCEL Mobile Recharges
Total control over your expenses.
Giro is how we like to talk and navigate: always together, without commitments, without mincing words and lots of Gigas to navigate.
|
RECHARGE |
CREDIT |
MB |
SMS |
SHELF LIFE |
BONUS |
||
|
All Networks |
tmcel |
SHELF LIFE |
|||||
|
10MT |
10MT |
10 |
5 |
7 days |
24MT |
🇧🇷 |
1 days |
|
20MT |
20MT |
20 |
10 |
15 days |
45MT |
🇧🇷 |
2 days |
|
50MT |
50MT |
50 |
25 |
15 days |
114MT |
🇧🇷 |
3 days |
|
100MT |
100MT |
100 |
50 |
15 days |
225MT |
🇧🇷 |
5 days |
|
200MT |
200MT |
200 |
100 |
15 days |
500MT |
🇧🇷 |
7 days |
|
300MT |
300MT |
500 |
150 |
30 days |
🇧🇷 |
FREE |
15 days |
|
600MT |
600MT |
1024 |
300 |
30 days |
🇧🇷 |
FREE |
30 days |
|
2000MT |
2000MT |
2048 |
1000 |
30 days |
🇧🇷 |
FREE |
30 days |
Details of mobile recharges:
- Top-ups of 300, 600 and 2000 MT can be converted into Plus and Max Offers that offer you more benefits to talk to other networks, more Megabytes and more SMS. Activate *171# for GIRO or *214# for DUO or via Main Menu *123# and select option 12.
TMCEL packages
The MAIS packages are the ones that best suit the entire customer segment, being able to integrate customers with all communication needs (from the most to the least demanding). Beyond the range of infinite benefits
|
Package |
Data (GB) |
minutes |
SMS |
Monthly fee |
|
MORE BASIC |
300 |
75 |
100 |
500 |
|
MORE 200 |
500 |
200 |
200 |
700 |
|
MORE 300 |
1024 |
300 |
300 |
1,000.00 |
|
MORE 400 |
2048 |
400 |
500 |
1,400.00 |
|
MORE 600 |
5120 |
600 |
800 |
2,300.00 |
|
MORE 1000 |
8192 |
1000 |
1000 |
3,600.00 |
Tariffs
|
More companies offers tariff |
||
|
Voice Rate per Minute (MT) |
Tmcel network |
4.8 |
|
Other national networks |
6 |
|
|
Voice Rate per Second (MT) |
Tmcel network |
0.09 |
|
Other national networks |
0.12 |
|
|
SMS tariff (MT) |
1.2 |
|
|
MB Fare (MT) |
1 |
|
Note: Rate already includes VAT (17%).
GENERAL TERMS AND CONDITIONS
- The minutes are valid for all networks;
- Benefits are assigned monthly and are not cumulative;
- The amount of the deposit is equal to the monthly fee for each of the packages;
- The benefits are not valid for international calls and roaming ( Consult tariff for data use in roaming );
- The tomalah service is deducted from the invoice and not from the benefits.
TMCEL PLUS packages
PLUS and MAX OFFERS for all Tmcel Prepaid and Duo customers.
Giro PLUS 300 , Giro PLUS 600, Giro PLUS 1200 and Giro MAX 2000 are offers that include days of conversation to talk to all networks, many Megabytes and SMSs.
* 123# option #12 or *214# in DUO are available in the main menu .
What do you get?
- These offers give MORE DAYS OF CONVERSATION , MORE MEGABYTES to surf at any time and MANY SMSs .
- With Plus and Max offers you can talk every day without ANY WORRY.
- The benefits offered accumulate and are valid for up to 30 days after activation.
How much?
mini packs
|
packages |
Cost (MT) |
Tmcel network |
Other networks (MT) |
SMS |
MB |
Shelf life |
|
Mini 80 |
80 |
unlimited |
210 |
80 |
1000 |
1 day |
|
Mini 100 |
100 |
unlimited |
240 |
100 |
1500 |
1 day |
|
Mini 200 |
200 |
unlimited |
420 |
200 |
2500 |
2 days |
Plus and Max packages
|
packages |
Cost (MT) |
Tmcel network |
Other networks (MT) |
gigabytes |
SMS |
Shelf life |
|
Plus 300 |
300 |
unlimited |
1200 |
6 |
300 |
15/7 days |
|
Plus 600 |
600 |
unlimited |
2400 |
12 |
600 |
30/15 days |
|
Plus 1200 |
1200 |
unlimited |
7200 |
25 |
600 |
30 days |
|
Max 2000 |
2000 |
unlimited |
10200 |
35 |
1000 |
30 days |
Terms and conditions:
- Tmcel reserves the right to terminate these offers at any time and without notice;
- These offers may end upon notification by the regulator, with powers for that purpose.
TMCEL birthday bonus
When spending more than 1000MT in 30 days, you receive a bonus corresponding to 10% of the value.
- Win a super bonus;
- The greater the total amount spent, the greater the bonus amount.
This service is available to Prepaid customers including DUO.
How it works:
- Customers only receive the birthday bonus if, within a period of 30 days , the total amount spent is equal to or greater than 1000MT ;
- The Bonus is awarded to the number that, within a period of 30 days , has spent an amount equal to or greater than 1000MT , regardless of the date of the first top-up.
Applicable terms and conditions:
- The Bonus can only be used for calls within the Tmcel network;
- Consumption will always be first of the bonus and only after the customer credit;
- The Bonus must be used while the promotion is in effect;
- The Bonus cannot be used for calls on the 24th and 31st of December;
- If not used, the remaining amount automatically expires and is removed from the customer’s account.
TMCEL Roaming Charges
NOTE: data charges (internet access) may be charged in blocks of 1Kb up to 100Kb depending on the country and operator visited.
How to control roaming costs in general:
- If you are in a country where Tmcel has agreements like Tmcel Regional 1 and Exclusions 2, choose your preferred network manually;
- The welcome message allows you to calculate your costs, use mobile applications to calculate your consumption of minutes, SMS and Megabytes.
How to control data usage:
- Avoid uploading and downloading music, photos, and movies;
- Turn off your Facebook, WhatsApp, Youtube, Instagram and other apps you don’t need;
- Activate the “OFF” data roaming option and only call when you need it;
- Use WiFi instead of 3G/GPRS/EDGE;
- You can even reset the usage tracker to 0 to 10 MB to track your usage in real time.
TMCEL Roaming Charges International Rates
|
tmcel |
Destiny |
Fare | MIN |
Fare | MON |
|
ZONE 1 |
South Africa – MTN (Except MTN Premium) |
14 |
0.30 |
|
ZONE 2 |
South Africa, Germany, Angola, Australia, Brazil, China, USA, India, Netherlands, Nigeria and UK (excluding NTS and Freephone) |
17 |
0.38 |
|
ZONE 3 |
Botswana, Canada, Colombia, Egypt, Greece, Namibia, United Kingdom (NTS and Freephone) and Thailand. |
22 |
0.50 |
|
ZONE 4 |
Austria, Cape Verde, Rep. Congo, Ecuador, Italy, Ghana, Lesotho, Mauritius, Swaziland, Tanzania, Poland, Luxembourg, Ukraine and Sweden. |
32 |
0.75 |
|
ZONE 5 |
Spain, France, Malawi, Portugal, Russia, Senegal and Switzerland. |
45 |
1.00 |
|
ZONE 6 |
Algeria, Afghanistan, Albania, Algeria, Andora, Argentina, Azerbaijan, Bahamas, Bangladesh, Belgium, Bolivia, Bosnia, Bulgaria, Burkina Faso, Cambodia, Cameroon, Comoros, Congo, Costa Rica, South Korea, Croatia, Czech Republic, Denmark , Equatorial Guinea, Eritrea, Estonia, Ethiopia, Gabon, Conakry Guinea, Honduras, Hong Kong, Hungary, Iraq, Ireland, Israel, Japan, Jamaica, Kenya, Kirjistan, Liberia, Libya, Macau, Macedonia, Malaysia, Mali, Mexico, Mongolia, Niger, Pakistan, Paraguay, Peru, Qatar, Rwanda, Serbia (Yugoslavia), Syria, Somalia, South Sudan, Sudan, Taiwan, Togo, Uganda, Uruguay, Venezuela, Vietnam, Zambia and Zimbabwe. |
52 |
1.25 |
|
ZONE 7 |
Saudi Arabia, Ivory Coast, Kazakhstan, United Arab Emirates and Turkey. |
92 |
2.25 |
|
ZONE 8 |
Rest of the World, South Africa (MTN Premium), Alaska, Anguilla, Antigua & Barbudas, Armenia, Aruba, Ascension, Antarctica, Bahrain, Barbados, Belize, Benin, Bermuda, Bhutan, Belarus, Brunei, Burundi, Chad, Chile, Cyprus, North Korea, Cuba, Diego Garcia, Djibouti, Dominica, El Salvador, Slovakia, Slovenia, Finland, Gambia, Georgia, Gibraltar, Grenada & Cariaco, Greenland, Guadeloupe, Guam, Guatemala, French Guiana, Guyana Republic (Guy) , Guinea Bissau, Haiti, Hawaii, Reunion Islands, Cayman Islands, Cook Islands, Falkland Islands, Faroe Islands, Kiribat Islands, Marshal Islands, Dutch Islands (Dutch Antilles Dudant), Norfolk Islands, Solomon Islands, Indonesia, Iran, Iceland, Jordan , Kyrkistan, Kuwait, Laos, Latvia & Latvia, Lebanon, Liechtenstein, Lithuania, Magadascar, Maldives, Malta, Morocco, Martinique, Mauritania, Micronesia,Moldova, Monaco, Montenegro, Montserrat, Mynamar, Nauru, Nepal, Nicaragua, Norway, New Caledonia, New Zealand, Oman, Palau, Palestine, Panama, Papua & New Guinea, French Polynesia, Puerto Rico, Arab Yemen Republic, Central African Republic , Dominican Republic (American Island), Romania, Saint Kitts and Nevis, Saint Lucia, Saint Pedro & Mquilon, Saint Thomas and Principe, Saint Vincent and the Grenadines, Saipan (Northen Mariane Island), American Samoa, Western Samoa, Saint Helena, Saint Marino, Sierra Leone, Seychelles, Singapore, Sri Lanka, Suriname, Tajikistan, East Timor, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turks and Caicos, Turkmenistan, Tuvalo & Ellice, Uzbekistan, Vanuatu, United States Virgin Islands (United Stated Virgins) Island), British Virgin Islands, YemenNicaragua, Norway, New Caledonia, New Zealand, Oman, Palau, Palestine, Panama, Papua & New Guinea, French Polynesia, Puerto Rico, Arab Yemen Republic, Central African Republic, Dominican Republic (American Island), Romania, Saint Kitts and Nevis , Saint Lucia, Saint Peter & Mquilon, Saint Thomas and Principe, Saint Vincent and the Grenadines, Saipan (Northen Mariane Island), American Samoa, Western Samoa, Saint Helena, San Marino, Sierra Leone, Seychelles, Singapore, Sri Lanka, Suriname, Tajikistan, East Timor, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turks and Caicos, Turkmenistan, Tuvalo & Ellice, Uzbekistan, Vanuatu, United Stated Virgin Islands, British Virgin Islands, YemenNicaragua, Norway, New Caledonia, New Zealand, Oman, Palau, Palestine, Panama, Papua & New Guinea, French Polynesia, Puerto Rico, Arab Yemen Republic, Central African Republic, Dominican Republic (American Island), Romania, Saint Kitts and Nevis , Saint Lucia, Saint Peter & Mquilon, Saint Thomas and Principe, Saint Vincent and the Grenadines, Saipan (Northen Mariane Island), American Samoa, Western Samoa, Saint Helena, San Marino, Sierra Leone, Seychelles, Singapore, Sri Lanka, Suriname, Tajikistan, East Timor, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turks and Caicos, Turkmenistan, Tuvalo & Ellice, Uzbekistan, Vanuatu, United Stated Virgin Islands, British Virgin Islands, YemenPuerto Rico, Arab Yemen Republic, Central African Republic, Dominican Republic (American Island), Romania, Saint Kitts and Nevis, Saint Lucia, Saint Pedro & Mquilon, Saint Thomas and Principe, Saint Vincent and the Grenadines, Saipan (Northen Mariane Island), American Samoa, Western Samoa, Saint Helena, San Marino, Sierra Leone, Seychelles, Singapore, Sri Lanka, Suriname, Tajikistan, East Timor, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turks and Caicos, Turkmenistan, Tuvalo & Ellice, Uzbekistan , Vanuatu, United States Virgin Islands, British Virgin Islands, YemenPuerto Rico, Arab Yemen Republic, Central African Republic, Dominican Republic (American Island), Romania, Saint Kitts and Nevis, Saint Lucia, Saint Pedro & Mquilon, Saint Thomas and Principe, Saint Vincent and the Grenadines, Saipan (Northen Mariane Island), American Samoa, Western Samoa, Saint Helena, San Marino, Sierra Leone, Seychelles, Singapore, Sri Lanka, Suriname, Tajikistan, East Timor, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turks and Caicos, Turkmenistan, Tuvalo & Ellice, Uzbekistan , Vanuatu, United States Virgin Islands, British Virgin Islands, YemenAmerican Samoa, Western Samoa, Saint Helena, San Marino, Sierra Leone, Seychelles, Singapore, Sri Lanka, Suriname, Tajikistan, East Timor, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turks and Caicos, Turkmenistan, Tuvalo & Ellice, Uzbekistan , Vanuatu, United States Virgin Islands, British Virgin Islands, YemenAmerican Samoa, Western Samoa, Saint Helena, San Marino, Sierra Leone, Seychelles, Singapore, Sri Lanka, Suriname, Tajikistan, East Timor, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turks and Caicos, Turkmenistan, Tuvalo & Ellice, Uzbekistan , Vanuatu, United States Virgin Islands, British Virgin Islands, Yemen |
202 |
5.0 |
|
ZONE 9 |
Satellite numbers, International Added Service Numbers (VAS), Niue, Special Zones |
802 |
20.00 |
Cost per SMS: 5.75MT
TMCEL Data and Internet
Tmcel Broadband
Description
It is an Internet access service supported by ADSL ( Asymmetric Digital Subscriber Line ) technology. Its activation is done using fixed telephone lines (copper/fiber) that already exist (or are to be installed) that maintain a permanent connection, leaving the voice line free. The band is asymmetrical and has a fixed monthly fee.
Benefits
- Simultaneous use of telephone, fax and Internet.
- Connection of computer networks for multiple broadband Internet access.
- Creating free email accounts.
How It Works
The Tmcel BandaBarga service works over a fixed telephone line (copper and fibre), post-paid, allowing a high speed Internet access, however you can continue to make calls at the same time. The Tmcel BandaLarga kit can be installed by the customer.
How to Subscribe to the Service
You can subscribe to the Tmcel BandaLarga service, through Tmcel stores and agencies, by calling the free number 800 375 375.
Tmcel Banda Larga Postpaid Packages with Unlimited Consumption
|
Description |
up to 4096 |
up to 4096 |
up to 7168 (*) |
up to 10240 (*) |
until 17408 (*) |
until 20480 (*) |
up to 25576 (*) |
up to 28672 (*) |
|
Capacity (GB) |
Unlimited Basic |
Unlimited 24H |
Unlimited 24H |
Unlimited 24H |
Unlimited 24H |
Unlimited 24H |
Unlimited 24H |
Unlimited 24H |
|
Download/Upload (Kbps) |
4096/2048 |
4096/2048 |
7168/4096 |
10240/4096 |
17408/6144 |
20480/6144 |
25576/8192 |
28672/8192 |
|
For mobile (GB) |
5 |
10 |
10 |
10 |
15 |
20 |
25 |
25 |
|
Mobile voice onnet (Minutes) |
🇧🇷 |
90 |
90 |
90 |
90 |
90 |
90 |
90 |
|
line of dependents |
🇧🇷 |
1 |
1 |
1 |
two |
3 |
4 |
4 |
|
Fixed Voice onnet (Minutes) |
🇧🇷 |
90 |
90 |
90 |
90 |
90 |
90 |
90 |
|
Happy Hour (5pm to 7am) (*) |
🇧🇷 |
x |
x |
x |
x |
x |
x |
x |
|
Total Tuition (MT) |
900 |
3,265.00 |
6,500.00 |
8,500.00 |
14 150.00 |
18 450.00 |
21,000.00 |
24,000.00 |
|
FIXED IP |
0 |
0 |
1 |
1 |
1 |
1 |
1 |
1 |
|
email boxes |
10 |
10 |
15 |
20 |
30 |
30 |
30 |
30 |
Tmcel Banda Larga Postpaid Packages with Limited Consumption
|
Description |
up to 3072 |
up to 4096 |
up to 5120 (*) |
up to 9216 (*) |
up to 14336 (*) |
until 20488 (*) |
up to 24576 (*) |
up to 27648 (*) |
up to 30720 (*) |
|
Capacity (GB) |
40 |
80 |
140 |
185 |
250 |
400 |
590 |
800 |
1000 |
|
Download/Upload (Kbps) |
3072/2048 |
4096/2048 |
5120/3072 |
9216/4096 |
14336/6144 |
20488/6144 |
24576/8192 |
27648/8192 |
30720/8192 |
|
For Mobile (GB) |
5 |
5 |
10 |
10 |
10 |
15 |
20 |
25 |
25 |
|
To Mobile onnet (Minutes) |
🇧🇷 |
60 |
60 |
60 |
60 |
60 |
60 |
60 |
60 |
|
Dependent Line |
🇧🇷 |
🇧🇷 |
1 |
1 |
1 |
two |
3 |
4 |
4 |
|
Fixed Voice onnet (Minutes) |
🇧🇷 |
60 |
60 |
60 |
60 |
60 |
60 |
60 |
60 |
|
Happy Hour (5pm to 7am) |
x |
x |
x |
x |
x |
x |
x |
x |
x |
|
Total Tuition (MT) |
1,365.00 |
2,500.00 |
3900.00 |
5 100.00 |
6,500.00 |
9,500.00 |
13,500.00 |
17,500.00 |
20 500.00 |
|
1 MB additional BL (MT) |
0.15 |
0.15 |
0.15 |
0.15 |
0.15 |
0.15 |
0.15 |
0.15 |
0.15 |
|
1 additional GB BL (MT) |
150 |
150 |
150 |
150 |
0.15 |
150 |
150 |
150 |
150 |
|
FIXED IP |
0 |
0 |
0 |
1 |
1 |
1 |
1 |
1 |
1 |
|
email boxes |
10 |
10 |
20 |
20 |
20 |
30 |
30 |
30 |
30 |
| Grades: |
| 1 – The prices in the Table already include VAT (17%). |
| 2 – In packages with bandwidth equal to or greater than 3072, in the case of ADSL (Copper), VDSL depending on network conditions and the maximum distance of 1000 meters from the nearest Center (or FTTB and FTTC), where the telephone line. In the case of GPON 20Km from the nearest switchboard, where the telephone line is connected. |
| 3 – (*) The installation of this package is based on the offer of solutions with FTTC-VDSL fiber (Fiber to the Closet) and FTTH-GPON (Fiber to the Customer’s home). It only covers those Customers who already have fiber connections (FTTC-VDSL or FTTH-GPON). |
| Migration requests, current packages using the “copper” ADSL medium or new installations require a prior feasibility study for the creation of conditions (fiber-FTTH installation) or FTTC-VDSL. |
| 4 – In the Unlimited Basic, Unlimited 24h packages, the voice may be treated as a Postpaid or Prepaid line (Fixed Line blah blah blah). |
| 5 – The “Basic Unlimited” package operates from 4:59 pm to 6:59 am, from Monday to Friday, and 24 hours a day on weekends and national holidays, with unlimited traffic during the indicated periods. Unlimited 24-hour packages work all day, with unlimited traffic. However, in cases where improper and abusive use is recorded, which compromises the general quality of service provision, the company reserves the right to proceed with the suspension of the same, after notifying the user of the alert. |
| 6 – During the Happy Hour period, for packages with a consumption limit, the traffic is not counted for billing purposes, while for the unlimited 24 hours, the download increases by another 1024kbps. |
| 7 – The line subscription fee and mobile service costs are included in the monthly package fee and should not be charged on other billing platforms. |
| 8 – The Contract for the Tmcel Bandalarga Service has a duration of 12 months, with automatic renewal in the event that one of the parties fails to do so. |
| 9 – For customers served by ADSL (Copper), the maximum Downlink is 4096kbps and Upload is 1024kbps. |
| 10 – Each dependent is entitled to 3072 MB regardless of the contracted package |
| 11 – When subscribing to the service, the customer is entitled to a prepaid SIM CARD where he will receive the benefits there, if he already has one (SIM CARD) he can reserve the right to use it |
| 12 – Allow mobile data sharing with your dependents. |
| 13 – To maintain the validity of the SIM CARD, the customer must top up. |
| 14 – If the customer has only one postpaid mobile SIM CARD, he is not eligible to receive the benefits associated with the service on that same number, for that he will have to request a new prepaid SIM CARD. |