New job opportunity at Beyond Global Concierge service-Tanzania; The &Beyond Global Concierge service is a personal, bespoke global ‘access platform’ for direct, indirect guests, and travel partners, for guests travelling with &Beyond in Africa. It provides information and assists with travel requirements pre, post, and during travel with &Beyond – ensuring guests and trade partners receive a personalised, worry-free experience. The in-country support service will operate seven days a week.
QUALIFICATION REQUIRED
· High School Qualification, 3 year University/College Qualification advantageous
· 4 years Tour Operator Experience as a Travel Consultant with preference to individuals who have worked in a bed management environment or Lodge Management Experience or a Concierge Service Experience.
KNOWLEDGE REQUIRED
· An in-depth knowledge of Operating Systems Advantageous (Tourplan, Maximizer, WETU, &Beyond Guest Information System – training provided)
· Good destinations knowledge of East Africa preferable
· A willingness and aptitude to learn
SKILLS REQUIRED
· Experience with multi-currency with an understanding of the principles of foreign currency
· Working in an orderly manner
· Must possess multi-tasking skills with constant interruptions
· Must readily resolve challenges to the satisfaction of guests and travel partners. If not able to resolve, take ownership to ensure it gets to the appropriate person/department for assistance
· Customer Service and Relationship focused
· Working under pressure.
TO APPLY THE JOB CLICK THE LINK BELLOW;
https://tz.linkedin.com/jobs