Micro Center is a well-known computer and electronics retailer that offers a wide range of products and services to its customers. With over 26 stores in 16 states, Micro Center is a one-stop-shop for all your computer needs. From computer parts to laptops, Apple products, and much more, Micro Center has it all.
Founded in 1979 by John Baker and Bill Bayne, two former Radio Shack employees, Micro Center has come a long way since its inception. Today, it is headquartered in Hilliard, Ohio, and has become a leading destination for computer enthusiasts and professionals. The company prides itself on offering high-quality products at competitive prices, as well as expert same-day tech support to its customers.
Key Takeaways
- Micro Center is a well-known computer and electronics retailer that offers a wide range of products and services to its customers.
- Founded in 1979 by John Baker and Bill Bayne, Micro Center has become a leading destination for computer enthusiasts and professionals.
- With over 26 stores in 16 states, Micro Center prides itself on offering high-quality products at competitive prices, as well as expert same-day tech support to its customers.
History of Micro Center
Founding
Micro Center was founded in 1979 by two former Radio Shack employees, John Baker and Bill Bayne, with a $35,000 investment. The first Micro Center store was established in a 900 sq ft (84 m²) storefront located in the Lane Avenue Shopping Center in Upper Arlington, Ohio. The store’s initial focus was on selling computer hardware and software, and it quickly gained a reputation for offering competitive prices and a wide selection of products.
Expansion
Over the years, Micro Center has continued to expand, opening stores in new locations and adding new product lines. In 1990, the company opened its first store outside of Ohio, in the Chicago suburb of Downers Grove, Illinois. Today, Micro Center has 25 stores in 16 states across the United States.
In addition to its retail stores, Micro Center also operates an online store, which offers a wide range of products and services, including computer hardware, software, and accessories, as well as repair and support services.
Despite facing intense competition from online retailers and other brick-and-mortar stores, Micro Center has managed to maintain its position as a leading retailer of computer products and services. The company’s success can be attributed to its commitment to offering high-quality products at competitive prices, as well as its knowledgeable and helpful staff, who are always ready to assist customers with their computing needs.
Products and Services
Micro Center is a leading computer and electronics retailer that offers a wide range of products and services to meet the needs of its customers. The company is known for its extensive selection of computer parts, electronics, and gaming products.
Computer Parts
Micro Center has a vast selection of computer parts that includes everything from motherboards and processors to hard drives and memory. The company carries products from some of the most well-known brands in the industry, such as Intel, AMD, and Corsair. Micro Center also offers custom PC build services that allow customers to create their own personalized computer systems.
Electronics
In addition to computer parts, Micro Center also carries a wide range of electronics products, including TVs, cameras, and audio equipment. The company offers products from some of the most popular brands in the industry, such as Samsung, LG, and Sony. Micro Center also has a selection of smart home devices, such as smart thermostats and security cameras, that allow customers to automate their homes and increase their security.
Gaming
Micro Center has a dedicated gaming section that offers a wide range of gaming products, including gaming laptops, desktops, and accessories. The company carries products from some of the most well-known gaming brands in the industry, such as Asus, MSI, and Razer. Micro Center also offers gaming console repair services for customers who need to get their consoles fixed.
Overall, Micro Center is a one-stop-shop for all of your computer and electronics needs. The company offers a wide range of products and services that cater to a variety of customers, from small businesses to local schools. With its extensive selection of products and knowledgeable staff, Micro Center is a trusted source for all of your technology needs.
Store Locations
Micro Center has 26 stores across the United States, with locations in 16 states. The company is primarily based in the Midwest and East Coast regions of the country. Micro Center stores offer a vast selection of computer and electronics products, including PCs, laptops, computer parts, gaming hardware, and more.
United States
Micro Center has stores in the following states:
- California
- Colorado
- Georgia
- Illinois
- Kansas
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Missouri
- New Jersey
- New York
- Ohio
- Pennsylvania
- Texas
- Virginia
Each store has a wide range of products, with many of the most popular items available for purchase online. Micro Center also offers in-store technical support, with expert staff available to answer questions and provide assistance with computer repairs and upgrades.
International
As of now, Micro Center does not have any international locations. However, the company has plans to expand in the future, with three new stores set to open in the United States by 2025.
Micro Center is committed to providing its customers with high-quality products and exceptional customer service. With a wide range of products available both in-store and online, Micro Center is a top destination for computer and electronics enthusiasts across the United States.
Customer Service
Micro Center is committed to providing exceptional customer service. The company has a knowledgeable team of support agents who are available to assist customers with any questions or concerns they may have.
Support
Customers can contact Micro Center’s support team through various channels, including phone, email, text, or chat. The company’s call center is located in Ohio and has 80 support agents who are available to assist customers in English. During non-peak periods, the call center receives thousands of phone contacts per day, which can triple on busy days like Cyber Monday, Micro Center’s busiest day of the year.
In addition to phone support, Micro Center also offers an extensive online knowledge base that provides answers to frequently asked questions. Customers can access this resource on the company’s website, where they can find links to important contacts, policies, support services, and more.
Return Policy
Micro Center has a flexible return policy that allows customers to return products within 30 days of purchase. If a product is defective, customers can return it for a full refund or exchange. If a customer simply changes their mind about a product, they can return it for a refund or exchange, but a restocking fee may apply.
To initiate a return, customers can either bring the product to a Micro Center store or ship it back to the company. If a customer chooses to ship the product back, they must first obtain a Return Merchandise Authorization (RMA) from Micro Center’s support team.
Overall, Micro Center is committed to providing exceptional customer service and support. With a knowledgeable team of support agents and a flexible return policy, customers can shop with confidence knowing that their needs will be met.
Community Involvement
Micro Center is not just a retailer of technology products but also an active member of the community. The company is committed to giving back to the community through various charity initiatives and local events.
Charity Initiatives
Micro Center is dedicated to supporting charitable organizations in the communities where it operates. The company regularly donates to local charities and non-profits, including food banks, shelters, and educational programs. In addition, Micro Center participates in national charity initiatives, such as the St. Jude Children’s Research Hospital’s “Thanks and Giving” campaign.
One of Micro Center’s most significant charity initiatives is its partnership with the National Cristina Foundation. The foundation works to provide technology equipment and training to people with disabilities, students at risk, and economically disadvantaged individuals. Micro Center donates used computers and other equipment to the foundation, which then refurbishes and distributes them to those in need.
Local Events
Micro Center is also an active participant in local events, such as technology conferences, job fairs, and community festivals. The company often hosts events at its stores, such as product demonstrations, workshops, and seminars. These events provide an opportunity for customers to learn about new technology products and services while also engaging with the local community.
One of Micro Center’s most popular local events is its annual “Build Your Own PC” competition. The competition challenges participants to build a custom PC using Micro Center’s products. The winner receives a prize package that includes a Micro Center gift card and a custom PC build.
Overall, Micro Center’s commitment to community involvement demonstrates its dedication to not only providing quality technology products but also supporting the communities where it operates.
Career Opportunities
Micro Center is a leading retailer of computer and electronics products. The company offers a wide range of career opportunities for individuals who are passionate about technology and customer service.
Job Openings
Micro Center is always looking for talented individuals to join their team. The company offers a variety of job openings, including positions in retail sales, customer service, merchandising, and more. The company values diversity and encourages applicants from all backgrounds to apply.
The company provides comprehensive training to ensure that all employees are knowledgeable about the products and services offered by Micro Center. The company also offers flexible schedules to accommodate the needs of employees.
Employee Benefits
Micro Center offers a range of employee benefits to ensure that employees are well-compensated and have access to resources to maintain a healthy work-life balance.
Some of the benefits offered by Micro Center include:
- Competitive pay
- Flexible scheduling
- Medical, dental, and vision insurance
- 401(k) retirement savings plan
- Paid time off and holidays
- Employee discounts on products and services
Overall, Micro Center is a great place to work for individuals who are passionate about technology and customer service. The company offers a variety of career opportunities and a range of employee benefits to ensure that employees are well-compensated and have access to resources to maintain a healthy work-life balance.
Frequently Asked Questions
What are the benefits of buying a gaming PC from Micro Center?
Micro Center offers a wide range of gaming PCs, which are built using high-quality components and come with a manufacturer’s warranty. They also have a knowledgeable staff that can help you choose the right gaming PC for your needs and budget. Additionally, Micro Center offers competitive pricing and financing options for its gaming PCs.
What are some alternative stores to Newegg for computer parts?
Micro Center is a great alternative to Newegg for computer parts. They offer a wide selection of computer parts, including CPUs, motherboards, RAM, graphics cards, and more. Other alternative stores to Newegg for computer parts include Amazon, Best Buy, and Fry’s Electronics.
What CPUs does Micro Center carry?
Micro Center carries a wide range of CPUs from top brands such as Intel and AMD. They offer CPUs for both desktop and laptop computers, and they have CPUs for all budgets and performance needs.
How can I apply for a job at Micro Center?
To apply for a job at Micro Center, you can visit their website and search for available positions. You can also visit one of their stores and ask about job openings. Micro Center offers a variety of positions, including sales associates, customer service representatives, and technicians.
What kind of bundles does Micro Center offer?
Micro Center offers a variety of bundles that include computer parts and accessories. Some of the bundles they offer include gaming PC bundles, laptop bundles, and monitor bundles. These bundles offer a great value and can save you money compared to buying the parts and accessories separately.
What are the store hours for Micro Center in Indianapolis?
The store hours for Micro Center in Indianapolis are Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM. However, it is always a good idea to check the store’s website or call ahead to confirm the hours, as they may vary during holidays or special events.
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