Airswift Tanzania; Airswift is an international workforce solutions provider within STEM industries. For over 40 years Airswift has been transforming lives through the provision of international workforce solutions to STEM industries.
Today, we are an integrated team of 800 employees, 60 offices and over 7,000 contractors. Driven by three corporate hubs in Houston, Manchester and Singapore, we have a truly global approach and a reach that is unparalleled.
At Airswift, we have mandated a culture of growth – this means that not only will the company grow, but it will grow through the growth of our employees. The personal development and career trajectory of our employees is a core value and focus which we know will ultimately grow our organization. This means we will never be satisfied with the status quo. We endeavour to improve every day, to take innovative risks and encourage behaviour that represents that value well.
Also read Connect Space Mwanza new vacancies, may 2023
Job responsibilities
- Record and track user requests for assistance relating to equipment and applications.
- Intervene following a request for assistance in the office or remotely.
- Maintain the IST inventory (hardware, software, systems component, …) and update the IST service management tool (incidents / problem – CMDB – change management).
- Diagnose and resolve 1st level malfunctions, breakdowns, network incidents, defective materials, equipment, applications, and virus incidents.
- Escalate to 2nd level support teams or contracts and provides local proximity support.
- Meeting rooms technical support.
- Install and use support tools for IST systems supervision.
- Assist and advise users in his/her area of expertise.
Requirements
- Proficiency in the usage of computers, mobile devices, software and applications like Access, Excel, Word, SharePoint.
- Cloud based solutions and services, IST management and monitoring tools.
- Proficiency in ICT infrastructure
- Ability to organize and manage priorities, rigorous.
- General team spirit: Creative, strength of proposal for performance improvement, good contact, sense of communication.
Employment type
Full-time.
Apply here: https://tz.linkedin.com/jobs