TMCEL Address, Contacts phone number, Email and Social media;TDM – Telecommunication the Moçambique, SA and mcel – Moçambique Celular SA merged to form Moçambique Telecom, SA – Tmcel, a public limited corporation. The provision of telecommunications services across the national frontier and throughout the Region is its primary goal.
One of Tmcel’s biggest bets is technological innovation and modernization, which is reflected in the company’s offering of goods and services for fixed, mobile, trunking, satellite communications, switched data transmission service, transmission and reception of radio and television signals, pay-television programming services, and audiovisual services. Tmcel additionally provides marketing and import services for telecoms gear and associated accessories.
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TMCEL MISSION
Ensure a sustainable return for shareholders by meeting the digitization and communication needs of the company and the customer with high-quality, cost-effective, and easily accessible solutions.
TMCEL EYESIGHT
Lead Mozambique’s digital transformation while offering the nation and the region technologically cutting-edge communication solutions.
TMCEL VALUES
- Customer Focus: we put the customer first as the reason for our existence and our commitment is to exceed their expectations;
- Integrity: we act based on an ethical and responsible posture, favoring empathy, respect, honesty, humility, coherence and transparency in relationships;
- Innovation: we are committed to continuous improvement, seeking innovative and creative solutions;
- Excellence: we value the development of employees’ skills to encourage professionalism, proactivity, cooperation, efficiency and quality in carrying out work;
- Good Governance: we adopt participative and transparent management;
- Sustainability: we assume an economically, socially and environmentally responsible posture.
SLOGAN
TOGETHER WE COMMUNICATE AND DEVELOP MOZAMBIQUE.
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TMCEL Address
TMCEL is located at Rua Belmiro Obadias Muianga, Nº 384 CP 1483 – Maputo – Mozambique.
TMCEL Contacts phone number
You can call them through the following phone number:
+258822172482
+258 21 351100
+25821487805
TMCEL Email Address
You can contact them through following email:
TMCEL Social media
Also you can visit TMCEL through their social media as follows:
Check them via Facebook: https://www.facebook.com/tmcel.mz/
Check them via Instagram: https://www.instagram.com/tmcel.mz/
Check them via twitter: https://twitter.com/tmcel_mz
Check them via You tube: https://m.youtube.com/channel/
TMCEL Data and Internet
Tmcel Broadband
Description
It is an Internet access service supported by ADSL ( Asymmetric Digital Subscriber Line ) technology. Its activation is done using fixed telephone lines (copper/fiber) that already exist (or are to be installed) that maintain a permanent connection, leaving the voice line free. The band is asymmetrical and has a fixed monthly fee.
Benefits
- Simultaneous use of telephone, fax and Internet.
- Connection of computer networks for multiple broadband Internet access.
- Creating free email accounts.
How It Works
The Tmcel BandaBarga service works over a fixed telephone line (copper and fibre), post-paid, allowing a high speed Internet access, however you can continue to make calls at the same time. The Tmcel BandaLarga kit can be installed by the customer.
How to Subscribe to the Service
You can subscribe to the Tmcel BandaLarga service, through Tmcel stores and agencies, by calling the free number 800 375 375.
Tmcel Banda Larga Postpaid Packages with Unlimited Consumption
Description |
up to 4096 |
up to 4096 |
up to 7168 (*) |
up to 10240 (*) |
until 17408 (*) |
until 20480 (*) |
up to 25576 (*) |
up to 28672 (*) |
Capacity (GB) |
Unlimited Basic |
Unlimited 24H |
Unlimited 24H |
Unlimited 24H |
Unlimited 24H |
Unlimited 24H |
Unlimited 24H |
Unlimited 24H |
Download/Upload (Kbps) |
4096/2048 |
4096/2048 |
7168/4096 |
10240/4096 |
17408/6144 |
20480/6144 |
25576/8192 |
28672/8192 |
For mobile (GB) |
5 |
10 |
10 |
10 |
15 |
20 |
25 |
25 |
Mobile voice onnet (Minutes) |
🇧🇷 |
90 |
90 |
90 |
90 |
90 |
90 |
90 |
line of dependents |
🇧🇷 |
1 |
1 |
1 |
two |
3 |
4 |
4 |
Fixed Voice onnet (Minutes) |
🇧🇷 |
90 |
90 |
90 |
90 |
90 |
90 |
90 |
Happy Hour (5pm to 7am) (*) |
🇧🇷 |
x |
x |
x |
x |
x |
x |
x |
Total Tuition (MT) |
900 |
3,265.00 |
6,500.00 |
8,500.00 |
14 150.00 |
18 450.00 |
21,000.00 |
24,000.00 |
FIXED IP |
0 |
0 |
1 |
1 |
1 |
1 |
1 |
1 |
email boxes |
10 |
10 |
15 |
20 |
30 |
30 |
30 |
30 |
Tmcel Banda Larga Postpaid Packages with Limited Consumption
Description |
up to 3072 |
up to 4096 |
up to 5120 (*) |
up to 9216 (*) |
up to 14336 (*) |
until 20488 (*) |
up to 24576 (*) |
up to 27648 (*) |
up to 30720 (*) |
Capacity (GB) |
40 |
80 |
140 |
185 |
250 |
400 |
590 |
800 |
1000 |
Download/Upload (Kbps) |
3072/2048 |
4096/2048 |
5120/3072 |
9216/4096 |
14336/6144 |
20488/6144 |
24576/8192 |
27648/8192 |
30720/8192 |
For Mobile (GB) |
5 |
5 |
10 |
10 |
10 |
15 |
20 |
25 |
25 |
To Mobile onnet (Minutes) |
🇧🇷 |
60 |
60 |
60 |
60 |
60 |
60 |
60 |
60 |
Dependent Line |
🇧🇷 |
🇧🇷 |
1 |
1 |
1 |
two |
3 |
4 |
4 |
Fixed Voice onnet (Minutes) |
🇧🇷 |
60 |
60 |
60 |
60 |
60 |
60 |
60 |
60 |
Happy Hour (5pm to 7am) |
x |
x |
x |
x |
x |
x |
x |
x |
x |
Total Tuition (MT) |
1,365.00 |
2,500.00 |
3900.00 |
5 100.00 |
6,500.00 |
9,500.00 |
13,500.00 |
17,500.00 |
20 500.00 |
1 MB additional BL (MT) |
0.15 |
0.15 |
0.15 |
0.15 |
0.15 |
0.15 |
0.15 |
0.15 |
0.15 |
1 additional GB BL (MT) |
150 |
150 |
150 |
150 |
0.15 |
150 |
150 |
150 |
150 |
FIXED IP |
0 |
0 |
0 |
1 |
1 |
1 |
1 |
1 |
1 |
email boxes |
10 |
10 |
20 |
20 |
20 |
30 |
30 |
30 |
30 |
Grades: |
1 – The prices in the Table already include VAT (17%). |
2 – In packages with bandwidth equal to or greater than 3072, in the case of ADSL (Copper), VDSL depending on network conditions and the maximum distance of 1000 meters from the nearest Center (or FTTB and FTTC), where the telephone line. In the case of GPON 20Km from the nearest switchboard, where the telephone line is connected. |
3 – (*) The installation of this package is based on the offer of solutions with FTTC-VDSL fiber (Fiber to the Closet) and FTTH-GPON (Fiber to the Customer’s home). It only covers those Customers who already have fiber connections (FTTC-VDSL or FTTH-GPON). |
Migration requests, current packages using the “copper” ADSL medium or new installations require a prior feasibility study for the creation of conditions (fiber-FTTH installation) or FTTC-VDSL. |
4 – In the Unlimited Basic, Unlimited 24h packages, the voice may be treated as a Postpaid or Prepaid line (Fixed Line blah blah blah). |
5 – The “Basic Unlimited” package operates from 4:59 pm to 6:59 am, from Monday to Friday, and 24 hours a day on weekends and national holidays, with unlimited traffic during the indicated periods. Unlimited 24-hour packages work all day, with unlimited traffic. However, in cases where improper and abusive use is recorded, which compromises the general quality of service provision, the company reserves the right to proceed with the suspension of the same, after notifying the user of the alert. |
6 – During the Happy Hour period, for packages with a consumption limit, the traffic is not counted for billing purposes, while for the unlimited 24 hours, the download increases by another 1024kbps. |
7 – The line subscription fee and mobile service costs are included in the monthly package fee and should not be charged on other billing platforms. |
8 – The Contract for the Tmcel Bandalarga Service has a duration of 12 months, with automatic renewal in the event that one of the parties fails to do so. |
9 – For customers served by ADSL (Copper), the maximum Downlink is 4096kbps and Upload is 1024kbps. |
10 – Each dependent is entitled to 3072 MB regardless of the contracted package |
11 – When subscribing to the service, the customer is entitled to a prepaid SIM CARD where he will receive the benefits there, if he already has one (SIM CARD) he can reserve the right to use it |
12 – Allow mobile data sharing with your dependents. |
13 – To maintain the validity of the SIM CARD, the customer must top up. |
14 – If the customer has only one postpaid mobile SIM CARD, he is not eligible to receive the benefits associated with the service on that same number, for that he will have to request a new prepaid SIM CARD. |